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SettingsAutomations Settings

Automations Settings

Configure automated workflows for your organization.

Organization Automations

Go to Settings → Automations to manage organization-wide automations. Only admins can access this page.

From here you can:

  • Create new automations with the trigger-condition-action builder
  • Edit existing automations
  • Toggle automations on or off
  • Delete automations
  • Browse templates for pre-built workflows
  • View execution logs to monitor automation activity

For full details on creating and configuring automations, see Features → Automations.

Personal Automations

Go to Settings → My Automations to manage your personal automations. This page is available to all users.

Personal automations only fire for events related to you (e.g., tasks assigned to you, grievances you created). The Update Field action type is not available for personal automations.

Webhook Action

The Webhook action type allows you to send event data to external systems via HTTP POST. When configuring a webhook action:

  1. Enter the URL of your endpoint (must use HTTPS)
  2. Optionally enter a Secret — this will be sent as the X-Webhook-Secret header so your endpoint can verify requests are from LaborWise

See Features → Automations for full details on the webhook payload format.

Execution Logs

Go to Settings → Automations → Execution Logs to view a history of all automation runs.

Filter by:

  • Status - Success, Partial Failure, or Failure
  • Trigger - The event type that triggered the automation
  • Date range - From and To dates

Click any log entry to view full details, including error information for failed actions.

Templates

Go to Settings → Automations → Browse Templates to see pre-built automation templates.

Templates are grouped by category (Grievance, Disciplinary, Member, etc.). Click Enable on any template to create an automation from it. Some templates allow customization before enabling (e.g., selecting a chat channel).

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